Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: wckl
Verified Purchase:Yes
Been using H&R Block software for years and never been disappointed.
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sanibel, FL
Verified Purchase:Yes
I've been using HRB (and its predecessor, TaxCut) for decades. Aside from a few very minor glitches, it works very well. I've never had an IRS rejection or audit issue. The glitches are not real problems, just annoying -- for example, it doesn't automatically enter certain info onto some forms, even though it does on others. But that aside, no complaints, very pleased.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Federal and state
on March 15, 2025
Posted by: drwwrs
from Troy Ohio
Had trouble with rmd as I got error messages when I met the minimum requirement. Also it filed an incorrect and incomplete school tax filing
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Laguna Woods, CA
Verified Purchase:Yes
The software is easy to use and imports all my previous data.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cubs 2025
Verified Purchase:Yes
Purchased program as I have done for many years in a row. Program took me through all the steps and gave me opportunity to itemize--no need since no relevant deductions.
One issue was portion where it asked about IRA distributions. I filled in the part about Excess Contributions--I had not made ANY to my IRAs since I retired. But it seemed I needed to fill in the numbers for my distributions. This section was confusing and the explanation didn't help.
One issue was portion where it asked about IRA distributions. I filled in the part about Excess Contributions--I had not made ANY to my IRAs since I retired. But it seemed I needed to fill in the numbers for my distributions. This section was confusing and the explanation didn't help.
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado Springs, CO
Verified Purchase:Yes
I have been using this product for many years. I am very pleased with comprehensive process and accurate outcomes.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Don't get this if you are using an Apple computer
on March 15, 2025
Posted by: Anonymous
Verified Purchase:Yes
It's just awful. I had hoped you improved it from last year but it still is really awful. You really should let people know that it does not work well on a MAC.
Cons: Time consuming
Value
1
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
2
Double charges
on March 15, 2025
Posted by: M005kennedy
from Gorham Maine
I up graded as requested to premium and it made me pay again to file? That was supposed to be in the upgrade I purchased??? I had to resubmit so I had to put my credit card in twice. How many times will I get charged?
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock