Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Jeanie98
from MN
Verified Purchase:Yes
I've been using this software for many years. This year I encountered, multiple times, errors when updating the Federal and State software. Had error 1152 - error extracting Update.msp to temp location. Haven't had this happen in the past.
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Double D77
from Alabama
Verified Purchase:Yes
Been using H&R Block for years. Wouldn’t use anything else. Tax program is reasonable priced and easy to use. I use the deluxe program for my investment account and it works great.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LRW1
from CA
Verified Purchase:Yes
Much better this year than last year. Fed and state e-file worked flawlessly this year. Last year was a nightmare. I was forced to print out and hand mail both my returns as the HBBlock system didnt work. Thanks for making this year (2024 return) much better.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nellinghof
from Cincinnati
Verified Purchase:Yes
My taxes are easy and using H and R Block makes it easier
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BugE
from Illinois
Verified Purchase:Yes
Was required to update at time of return submission and credit cared was charged without the software submitting to Fed and State
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hello, we appreciate you taking the time to provide feedback about your recent visit. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock
Posted by: joe7554
from Charleston , SC
Verified Purchase:Yes
I have used this product for over 10 years and have been very happy with the results. It would be helpful if the questions included one about the need for an IRS PIN on the top level. The program asked to create user PINs but did not ask about a required IRS pin before allowing me to file. The return was rejected and I had to go back into the MISC section to input it and resubmit. IRS PINs are becoming more common and it would be good to address it before a rejection.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bellingham, MA
Verified Purchase:Yes
Solid tax preparation software for home use. Real advantage is to use H&R Block every year so numbers carry over each year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SGN82
Verified Purchase:Yes
I've been using this software for years. Still excellent.
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock