I BUY THIS EVERY YEAR AND THIS IS THE FIRST TIME I HAVE HAD PROBLEMS. I cant save anything without going back and reloading the program with administrative approval. The program didn't load all of my last years data correctly and left off the AGI carryover. After my return was rejected because It said My wife's last years AGI was left off and my return was rejected. We filed jointly. Even though it said there was no know problems. Now I cant figure out how to correct the problem and resend it.....
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Made short work of filing my income tax return. Even itemizing deductions was a breeze.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
I have used this software for my tax preparation for many years. It has always performed as described and very easy to use. It operates by asking questions to assist you in the completion of your return.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!