Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,257 Reviews)
Open Ratings Snapshot
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product. 
(
52,654 out of 61,793
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
easy to use
on March 15, 2025
Posted by: Anonymous
from Mentor Ohio
Verified Purchase:Yes
easy to import last year's data; it fills everything in except the numbers and you are good to go and it checks it for accuracy at the end
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamMarch 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Frustrated this year
on March 15, 2025
Posted by: BBC1204
from Opelika AL
Verified Purchase:Yes
I BUY THIS EVERY YEAR AND THIS IS THE FIRST TIME I HAVE HAD PROBLEMS. I cant save anything without going back and reloading the program with administrative approval. The program didn't load all of my last years data correctly and left off the AGI carryover. After my return was rejected because It said My wife's last years AGI was left off and my return was rejected. We filed jointly. Even though it said there was no know problems. Now I cant figure out how to correct the problem and resend it.....
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy JoySocial Media DepartmentMarch 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
1040 done right
on March 15, 2025
Posted by: WBBJr
from Ga
Verified Purchase:Yes
Made short work of filing my income tax return.
Even itemizing deductions was a breeze.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamMarch 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Repeat user
on March 15, 2025
Posted by: Anonymous
from Waxahachie, TX
Verified Purchase:Yes
I have used this software for my tax preparation for many years. It has always performed as described and very easy to use. It operates by asking questions to assist you in the completion of your return.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy AndreaSocial Media TeamMarch 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very user friendly software.
on March 15, 2025
Posted by: 55Gigi
from Panama City, FL
Verified Purchase:Yes
I have used this for 4 years now and will continue to use it in the future.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamMarch 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Always helpful with my questions and concerns
on March 15, 2025
Posted by: Judy8
from Allentown, PA
Verified Purchase:Yes
I bought again, and I am pleased again with the ease of using this software.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamMarch 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Ease of use
on March 15, 2025
Posted by: BigH4316
from Fort Lauderdale FL
Verified Purchase:Yes
I've used HR Block software for a number of years and continue to find it straightforward and easy to use
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy AndreaSocial Media TeamMarch 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use, Easy to understand
on March 15, 2025
Posted by: Anonymous
from CT
Verified Purchase:Yes
I'm a repeat user for many years. The program is very easy to use, with easy to understand instructions and guidance.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamMarch 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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