Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,256 Reviews)
Rating breakdown 149,256 reviews
5 Stars
97,758
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,653 out of
61,792)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Jim 57
Verified Purchase:Yes
I've used the program for over 5 years. Still planning to continue in the future!
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Humphh
Verified Purchase:Yes
Never was prompted to enter QCD amount. Analysis check would not allow me to clear the bizarre request to enter a deceased SSN. Confusing and frustrating.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: URS50
from Florida
Verified Purchase:Yes
Bought the Delux. Better value than equivalent Turbo Tax, also no need to open an account as with Turbo Tax therefore it is less intrusive.
Easy to use , although when verifying imported stock sales having to check one by one is somewhat frustrating.
They did fix one item from 2023 allowing for an entry of "various" for foreign tax paid when there are multiple countries rather than having to list each country.
Easy to use , although when verifying imported stock sales having to check one by one is somewhat frustrating.
They did fix one item from 2023 allowing for an entry of "various" for foreign tax paid when there are multiple countries rather than having to list each country.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dj1p
from Wi
Verified Purchase:Yes
Product adequate. Does what does what is expected to do. Too pricey.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Bobbie49
from San Bernardino County, California
Verified Purchase:Yes
I've been using H&R for a number of years and i am very happy with the Software. It is Ezzy to use and walks you thru every step of completing your Return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jim Otis
from Maine
Verified Purchase:Yes
It works for me and makes tax calculations much easier.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
This years product has leaves much to be desired
on March 16, 2025
Posted by: PopPop804
from MD
Have been using for several years with no problem but this year has several issues. Would not import financial information from my institution, had to select a different name for same company,
Instructions for form 5329 were wrong and the software forced me to use it since I had a 1099-R. Did not have any relevant entries required by 5329, deleted form during final entry checking.
Software calculated wrong 2023 AGI which caused return to be rejected by IRS. Had to use edit override to input correct number. Revised return has been accepted.
Instructions for form 5329 were wrong and the software forced me to use it since I had a 1099-R. Did not have any relevant entries required by 5329, deleted form during final entry checking.
Software calculated wrong 2023 AGI which caused return to be rejected by IRS. Had to use edit override to input correct number. Revised return has been accepted.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: bobc1215
from Illinois
Verified Purchase:Yes
Good software and I have relied on it for years. Only issue is occasionally you get to a point where it seems to indicate you need to do something but does not just take you there. Could just be me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock