Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,256 Reviews)
Rating breakdown 149,256 reviews
5 Stars
97,758
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,653 out of
61,792)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: PGCGEOLOGIST
from Maryland
Verified Purchase:Yes
Easy to use, I like the information pop-ups to explain what is required for various entries.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Milton, DE
Verified Purchase:Yes
The software is very good. I've used it for many years and have always been pleased. This year, I had some difficulty with the on-line download and support was inadequate. You should improve the download instructions or provide some ability to get quick questions answered.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience.
Your feedback is important to us!
Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
The question and answer system is very easy to use
on March 17, 2025
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Preparing income taxes are so much easier with the H&R Block system.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: cmb2
Verified Purchase:Yes
Easily imports last year's information. Imports W2s. Asks the right questions.
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mn
Verified Purchase:Yes
Been using Block for over 30 years. Easy to use and never had an issue.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Gswo
from Houston TX
Verified Purchase:Yes
I use this software every year and I’m never disappointed.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Decadeplus
Verified Purchase:Yes
Same basic program that does the job for Federal. VA state was awful. Used another (free) software to compete VA and Federal for one family return instead that worked better. Wish I found it earlier and used them for the entire family. Lower price and easier to navigate Federal software. Vastly better VA state return tools for PY case.
Pros: Easy to import documents
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: z9545667z
from USA
Verified Purchase:Yes
During the federal interview It is too easy to miss where to enter US Government obligations not taxable by state. Everyone I asked who used a tax preparation program missed out on this reduction in state tax.
Why doesn't income derived from each spouse transfer from the federal interview to the state return?
Reduce the price to e-file state returns to be closer to H&R Block's actual cost, which would attract more users. The high state e-file price encourages users to mail in their state tax which then costs tax strapped state governments to spend more to input the data.
Why doesn't income derived from each spouse transfer from the federal interview to the state return?
Reduce the price to e-file state returns to be closer to H&R Block's actual cost, which would attract more users. The high state e-file price encourages users to mail in their state tax which then costs tax strapped state governments to spend more to input the data.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock