I had no problems with this tax product. It was easy and nice to work with. The downloads were very easy
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
The software was as easy to use as always (over 14 years of use). This year I had to call support. for the first time, because turning 65 was complicated (switching to Medicare, collecting Social Security). I worked with Anitra. I'm sure I misspelled her name. Sorry, because she was really excellent helping me.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
I have used H&R Block tax software for many years. My taxes are not too complicated, but there are some things that are not straightforward and the software guides me so well that I am confident that I am getting it right.
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Good Reliable software. I think a little AI would be nice. As an example, I had a 1099 from my Air Force retired pay, so the program should suggest I check the appropriate box on the Ohio return to exclude this amount.
Pros: Maximizes refund
Cons: Time consuming
Value
3
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
I always thought this was the best, but now I am getting bills from the IRS from 2 years ago and block is not standing by their product like it says. I'm not convinced I'm getting every deduction, either.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.