Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,256 Reviews)
Rating breakdown 149,256 reviews
5 Stars
97,758
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,653 out of
61,792)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Rollo2
from Houston, TX
Verified Purchase:Yes
The program works well overall. However, to file my return I had to disconnect my backup drive so I could update the program to the latest version. That's unnecessary and aggravating. Do better.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Problem123
Verified Purchase:Yes
my income was in the phaseout zone for deduction for Traditional IRA. S/w insisted on a small deduction. I wanted to contribute the whole amount to after tax traditional IRA. I was not able to do this. I had to override the s/w and then I could not efile for federal or state.
Please allow me to accept the deduction or choose my amount.
Thanks
Thanks
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HOUGER250
from San Felipe, Baja California, Mexico
Verified Purchase:Yes
First time I have used H&R Block software, it was great. Very efficient, fewer screens than TurboTax, got the job done much faster.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bobby 25
from Evanston, IL
Verified Purchase:Yes
Have used H&R Blockk for several years now. Always good
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Sailit30
from Texas
Verified Purchase:Yes
All worked well after the updates were installed. The updates just kept going in a loop. I tried 4 or 5 times before I did a system restart. Then the update worked fine.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Final review needs to focus on "input" fix rather than highlight the cell with the error. The user is more accustomed to the worksheet inputs rather than the final location of the data in the final schedule.
Also difficult to add requested explanation attachment.
Also difficult to add requested explanation attachment.
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience.
Your feedback is important to us!
Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Fer Sure
from Las Vegas, NV
Verified Purchase:Yes
Been using this software for about 5 years now and very pleased with the results.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dustbuster73
from Iowa
Verified Purchase:Yes
Been using it for years, never had any problems with the outcome.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock