Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Chapel Hill, NC
Verified Purchase:Yes
This software has exactly the same bug that I complained about last year. If you sell RBUs, the software does not guide you through the process, you have to manually find the correct form and enter the info there. I forgot about this bug and mistakenly bought this buggy software again. I
l'll be using TurboTax next year for sure.
l'll be using TurboTax next year for sure.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: greymane9
from Nice, France
Verified Purchase:Yes
The software works up to a point, but then gets stuck and continuously crashes at the Foreign Asset section when clicking next. The only way to overcome this glitch is to reboot in Safe Mode on an M1 MacBook in MacOS 15.3. I was then able to get to the next section without crashing. This exact same problem occurred 2 years ago with the Deluxe version using MacOS 14.7.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: jackb12203
from Albany, NY
Verified Purchase:Yes
been using this program for ~20 years. I remain totally satisfied
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dhm60
from Pennsylvania
Verified Purchase:Yes
The software is user friendly, but the price could be better.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Jay1968
Verified Purchase:Yes
The software was very easy to use and the e-filing of the tax return was straight forward and I got my tax refund within a week! I would recommend it to anyone without any hesitation.
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Stever2025
from Lake Barrington, IL
Verified Purchase:Yes
would like more details about how to file taxes quarterly, especially at the state level.
Pros: Easy to prepare, Fast
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: RLElm
Verified Purchase:Yes
Have used it for several years. Very easy to use and carrys forward pertinent data each year..
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago il
Verified Purchase:Yes
Been buying this product for years. Always gets the job done
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock