Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,256 Reviews)
Rating breakdown 149,256 reviews
5 Stars
97,758
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,653 out of
61,792)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Monroe, CT
Verified Purchase:Yes
I have been using H&R Block Deluxe edition tax preparation software for over 10 years now.What's not to like? It's cheaper than having an accountant do them. Granted my situation is fairly simple. Income, interest, dividends and capital gains, investments. I bet most people could use this same software ad save a few bucks. Besides i learn from doing my own taxes. I used to do them by hand, so this makes it much easier and filing is a snap. Paying taxes is painful but with H&R Block at least completing and filing them isn't.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 18, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: hrblockbug
Verified Purchase:Yes
issue i found was, after importing financial data, i couldnt back it out...if i imported again, it doubled everything and then again....
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MeAgain123
Verified Purchase:Yes
The product is very helpful for identifying scenarios required for person tax situations. I've been using HR Block for at least 15 years. For the third year in a row the Mac version doesn't actually update via the built in update utility. This requires manually downloading the updates from the website and installing them as they are released. And for the second year in a row the licensing key generated, as part of the annual auto-renewal, doesn't actually activate the state portion which requires reaching out to support to have it fixed. I had one annoying issue where it asked me to validate REIT business deductions (I don't have a business nor have I explicitly invested in any real estate) but the tool and website couldn't really tell me which section those numbers came from. Turns out it was two numbers combined from two different 1099-DIVs that was labeled with another name. Help articles on these weird correlations would be helpful.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use and step by step instructions to help.
on March 17, 2025
Posted by: Bernie A
from Crystal Lake, IL
Verified Purchase:Yes
Have been using H & R Block software for years. So far it has not disappointed me
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: chrisjjp
Verified Purchase:Yes
The software is simple and effective to use but I've marked it down one star because of the restriction to five for the copies of form 8938 if you want to file. True that this better than the 3 allowed in the 2023 version, but before that there was no such limit. This remains a serious drawback of this software.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
2
Product works inconsistently
on March 17, 2025
Posted by: Tbdn
from Kansas
This product worked fine as long as I filed as married filing jointly. However, when I tried to use it as married filing as as a single it erroneously calculated that I failed to satisfy IRS rmd's and erroneously determined that I owed penalties...and I clearly do not!
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I have been using HRB software for tax prep for too many years to recall. It has served my purposes well including various changes over time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Scarborough ME
Verified Purchase:Yes
Not our first adventure with this software. Good to know it remains reliable, easy to use, and reasonably priced.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock