Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,256 Reviews)
Rating breakdown 149,256 reviews
5 Stars
97,758
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,653 out of
61,792)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Whitie25
from CA
Verified Purchase:Yes
I was unable to use HR Block 2023 return since last year I was unable to save it because I was not able to get your method of saving it. Therefore, I was stuck with my paper return, which slowed me down.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Have Used H&R Blocks for Years - Makes It Easy
on March 17, 2025
Posted by: RayB6
Verified Purchase:Yes
Being able to carry forward key data from the previous year's tax return saves time. All I have to do is add, delete or edit forms.
Response from HRBlockBy Sean, Social Media Team, March 18, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2
Extreme difficulty reflecting QVC portion of RMD
on March 17, 2025
Posted by: TAP4
from Richmond VA
Verified Purchase:Yes
I’ve used this software for many years and had no issues with same. As I am over 73 and now report my RMD from IRAs I also now make my large charitable contributions via IRA as QCDs. Your software does not take me to a point whereby I can easily reflect the QCD from gross distribution as reported on my 1099s. I spent hours on the phone with your agents who tried to walk me through the process. It is in no way straightforward or even slightly intuitive. I am an educated retired professional and have always used your software for filing. I will now have to file amended returns for this year and last to try to gain the missed refund amounts for those two years. I could not file an amended return electronically as the refund amount reflected was grossly in error in the eFile form and only correct in the printed form. Your agent suggested I file manually because of this since both of us rechecked entries and were unable to understand where the error was coming from.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Carinna, Social Media Team, March 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RJJ52
from Florida
Verified Purchase:Yes
Program is easy to use with options to follow step-by-step interview questions or go directly to specific topics. Handled my investments easily. Imported all info from previous year’s tax submission, speeding the process.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 18, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: john_jh1
Verified Purchase:Yes
I was happy with your software until I just got a letter from the IRS saying that they DID NOT receive Form 1095-A! Why didn't you include this document, or marketplace worksheet with my e-filed return?? Is this new legislation? It's outrageous that you guys lobby to prevent free tax filing software, and then make a mistake like this....Please explain!
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: schmitzee
Verified Purchase:Yes
I've used H&R Tax software for a number of years and find it to be very user friendly
Pros: Easy to prepare
Value
4
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good software, fairly easy interview process
on March 17, 2025
Posted by: KenBoy49
from NE IL
I have used this software for several years. Fairly clear interview process. I liked that I was able to import some of my documents!!
You are able to go through the forms to see if there is some data that may have been entered incorrectly.
You are able to go through the forms to see if there is some data that may have been entered incorrectly.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lansing KS
Verified Purchase:Yes
Everything works well but for one thing: The Schedule D program does not allow use of Code M. Thus, an individual (me) with several stock transactions, including one with a wash sale loss, is required to enter each separate transaction rather than entering totals and sending a copy of the 1099-B transactions to the IRS. I'll try Turbo Tax next year.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock