Overall good software with a few minor errors I see
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
This is the 3rd year I’ve used H&R Block Deluxe and love how it works and explains everything. I will be a life time user.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Second year using this software after quitting TurboTax. H&R makes me feel more comfortable and relaxed and I appreciate the very straightforward flow of the program.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using your product for years and am happy you keep the same format as it makes taxes very easy to do.
Pros: Easy to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Carinna, Social Media Team, March 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I’ve been using the software for years and I don’t like the fact that the final forms do not print correctly on standard paper size. It’s annoying as I like to keep paper copies and not rely only on electronic copy
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Overall easy and accurate to use. Some help issues could be easier to access.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.