I would have given you 5 stars except I feel when I had finished entering my w-2 info that the program should have clearly guided me to entering my wife’s w-2 info but it didn’t. I had to go back later and look for it.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Works well, handles most tasks quite well. Estimated tax section is very confusing and doesn’t make complete the task, ie what the estimated tax payments should be based upon the data entered. It was confusing as well last year. It is not that difficult of a topic. The help section doesn’t help as well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Great software that I've been using for almost 30 years. So easy to use and understand.
Just wish there was a distinction between military retirement and other retirement plans so we wouldn't keep getting the penalty in the beginning for not pulling enough out, like there's a choice.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Your software has a glitch and your rep assured me someone would call me back but that hasn't happened. Hoping your glitch doesn't get me audited!
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Had problems e-filing the state return. The program would not take any of four different credit cards. None of the cards have issues. Not sure if it was because none of the cards had the Taxpaer’s name on them. He doesn’t have a credit or debit card in his name. Had to mail the return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
This year's product was good except for the small font. I don't normally wear glasses but to use it, I not only had to use glasses but also at the same time use a magnifying glass.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!