Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,254 Reviews)
Rating breakdown 149,254 reviews
5 Stars
97,757
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,790)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Nonickname25
Verified Purchase:Yes
Your capital gains and losses worksheet needs to be revised. You need to provide spaces for multiple batches of stock sales on the same page, because they get reported as batches with and without basis, both short and long term, on the 1099's. As it is, you need to fill out multiple worksheets, all supposed to go the same Schedule D, and then in the accuracy review, it keeps highlighting that little box on all the multiple worksheets where the form copy number goes and indicating that it is wrong. Very annoying.
There are many places, usually all on worksheets, that are unnecessarily complicated and confusing, and I have been using Block software for over 20 years.
There are many places, usually all on worksheets, that are unnecessarily complicated and confusing, and I have been using Block software for over 20 years.
Response from HRBlockBy Carinna, Social Media Team, March 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Troy, NY
Verified Purchase:Yes
Perfect for my wife and I! Our taxes are fairly simple and H&R Block guides us every step of the way in a logical progression. Saves us quite a bit of money on tax prep every year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: spdragoo
from Hilliard, OH
Verified Purchase:Yes
Bought this online back in January. This is the 15th year in a row I've used the software, and hands-down it continues to deliver the best experience and is the most useful.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Federal features excellent, state features lacking
on March 18, 2025
Posted by: jen2130
from Flagstaff, AZ
Verified Purchase:Yes
The interview questions were mostly easy to understand and the Deluxe package included all of the features that I needed (sale of stocks, itemized deductions, state included). I did find it annoying that I had to separately find and fill out one to the state forms for AZ as it wasn't available in the state package.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Cariie
from Az
Verified Purchase:Yes
Program had a glitch and I had to reenter all data a second time. Then the program worked well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ILLinois
Verified Purchase:Yes
There is always room for improvement, no matter how good you are.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Blueboy49
from Atlanta Ga
Verified Purchase:Yes
I have been using it for many years and appreciate the way it will bring in data from the previous year. Very easy to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: In Vancouver WA
from Vancouver WA
Verified Purchase:Yes
Got it in November, for tax planning at the end of the year and all worked out well.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock