Pretty simple filing for me and my wife filing seperatly, but went to submit and every time an error would come up having to resubmit each filing three times before it would go through.
Value
4
Response from HRBlockBy Chris-Social Media Department, March 19, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
a good program , have been using HR Block for years however probably will have someone do my taxes next year as i have problems understanding this program
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
My needs are simple and your software did the job at a much more reasonable price than your competitors.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
I've been doing my taxes this way for years. The best part is it has helped me understand taxes, and therefore my financial picture, better than people who have someone else do it. ie it's empowering
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using the H&R Block Tax Software for several years and I am happy with it.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
For the most part, th interview process was thorough, but it included a box that couldn’t be unchecked. And this led to a confusing set of questions. It felt like a programmers last minute patch.
Value
4
Response from HRBlockBy Carinna, Social Media Team, March 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.