Overall, it is still a good product. However, this year I was advised that I was required to file a BSA form but was unable to file with my tax return? It would be convenient to file all at once.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Chris-Social Media Department, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Why is the function to create estimated taxes vouchers not ready in the third month of 2025?
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Chris-Social Media Department, March 19, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Everything worked great. Only one issue. I had trouble finding that my long term gain was recorded and taxed correctly. The work sheet was hard to find.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I’ve used this program for at least 20 years. This is first time I had trouble diwnloading it. I’ve managed to use it but the returns I’ve done aren’t showing up where they shoukd. I called support but didn’t solve issue.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Carinna, Social Media Team, March 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Bought software. Would be nicer if I could go to last year and open link, enter codes, and start a new year. Fairly seamless. Otherwise great for simple taxes.
Cons: Hard to prepare
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.