Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,254 Reviews)
Rating breakdown 149,254 reviews
5 Stars
97,757
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,790)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Oh
Verified Purchase:Yes
I had to call twice because the software was not working right. One time the state abbreviation wasn't filled in from the interview soft accuracy check failed. In the other the recipient id wasn't brought in from interview and I had to retype each 1099 to get the field filled. Errors showed after accuracy review at the efile step. It wasted hours of my time.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: SURMAN21049
from NILES IL
Verified Purchase:Yes
ANNUAL USER FOR SEVERAL YEARS AND VERY SATISFIED WITH PRODUCT
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: red33
Verified Purchase:Yes
I have used this software before and have been satisfied
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
I've used H&R Block for years. I was a professional accountant, and it has provided me with the easiest and most accurate way to file my taxes and project my budget forward.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kingsville, MO
Verified Purchase:Yes
Software is easy to use and instructions are good.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SC
Verified Purchase:Yes
I have been using H&R Block software for 7+ years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Saint Paul, MN
Verified Purchase:Yes
This is my 5th year with HR Block and I'm essentially pleased with it. I'm disappointed that the price continues to rise. Please don't let this software become unreasonably expensive like TaxAct and TurboTax has.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Federal program is good, state program is not
on March 19, 2025
Posted by: Linda in CA
from Los Angeles, CA
Be careful when using the state program! For my state, CA, social security income and home mortgage interest are treated differently from the federal government. I entered all of the information into the federal program, following the prompts. When I did my state return, the H&R Block program automatically deducted the social security income to minimize my required tax. However, the program completely ignored a similar adjustment that it needed to make regarding home mortgage interest. In order to deduct home mortgage interest on your state return, you have to find a checkbox buried in the middle of a long list of possible deductions. I didn't know to look for this last year and lost over $1200 because I didn't check that box and re-enter the information that I had already provided for my federal return. I wasn't looking for it because I had no reason to believe that the program wouldn't automatically apply the correct deduction, as that is what it did for social security income.
Pros: Easy to import documents, Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock