Good software, but don't rely on the help features
on March 19, 2025
Posted by: GRB42
from Warren, Ohio
Verified Purchase:Yes
Have used Block software since 2018. Sadly I had a few issues with the 2024 version. Tried on-line help and tried to use chat. Both gave me the wrong answer. Eventually I figured out the error in the software on my own (ironically after a search of help on Turbo Tax.) Block software is good. I would recommend it and probably will be a customer next year. Just disappointed that the quality control and testing of the software has declined.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
This has been my 3rd time using your service. It is like having a personal guide to circumvent the state and federal tax forms. One just needs to locate all your information reported and insert it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
I have been using H&R Block Software for my taxes for 10 years. The software is excellent, leads you in a step by step process, and assures that you don't miss anything
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Easy to use. Simple and straight forward. I recommended it to my friends.
Response from HRBlockBy Tra, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
H&R Block software is so easy to use, which is why I buy it year after year!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I have been using this software for 8 years and has always worked great.
Value
5
Response from HRBlockBy Tra, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!