Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,254 Reviews)
Rating breakdown 149,254 reviews
5 Stars
97,757
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,790)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: wizmass
from boston, ma
Verified Purchase:Yes
used for many years. your processing fees are excessive
Pros: Easy to prepare
Cons: Doesn't maximize refund
Response from HRBlockBy Brittany, Social Media Department, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: buckguy
Verified Purchase:Yes
Long time user. It does the job. Can't expect more than that.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Yor, NY
Verified Purchase:Yes
This is my third year using this software, and it is so easy to use!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GrizDC
from Albuquerque
Verified Purchase:Yes
I’ve used H&R Block prep software for many years. It’s user friendly, asks all the right questions, and is pretty fast to complete if you’ve gathered all of your docs and info. I strongly recommend it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ted100
from Nebraska
Verified Purchase:Yes
After switching my laptop over to Chromebook, i soon found out your program does not run with Chromebook, very sad, so i will probably have to switch over to TurboTax next season. Very outdated system if it does not run with Android based programs..
Value
1
Response from HRBlockBy Brittany, Social Media Department, March 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: noDatanancy
Verified Purchase:Yes
Overall, a good program that makes it a little easier to do taxes.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from 68130
Verified Purchase:Yes
As usual, everything worked fine. I like the Reports feature as it allows me to pull up the details of the worksheets and follow the trail of how the final amounts are calculated for placement in the various line of the tax return.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
Have used H&R Block software for years and have found the tax preparation software made filing a return much less stressful. HOWEVER, the Estimated Tax prep function has and continues to be sub-standard
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock