More than 10 years, I am your die hard fan, thanks for keep improving, One request from me, please increase font size, I am getting old, and font size seems small :)
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Pretty easy to use until we get to the end. Not easy to figure out how to get a pdf of the return, or to make changes or check problem areas. Got confused, but finally muddled through it.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, March 20, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
This was ok, but some of the wording was very confusing. We spent way more time than we intended to.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Unable to select/unselect certain items that don’t pertain to my return. Weird popups happening when not donating items. Gone downhill in my opinion.
Cons: Time consuming
Value
1
Response from HRBlockBy Tra, Social Media Department, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Does not handle common investments many investors use for interest income (K-1, form 1065). I hope the IRS does not come knocking on my door!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Been using it for seven years, and I still like it. Easy to import the previous year's tax data and seems a fair mix of asking enough questions to provide assurance you've entered all you should without going into too many details of things that obviously do not apply. Still not "quick", but for my tax situation, it never is.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 20, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!