Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,253 Reviews)
Rating breakdown 149,253 reviews
5 Stars
97,757
4 Stars
28,052
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Co
Verified Purchase:Yes
Not good. First one rejected by irs, causing state to be rejected, the charged 2nd time for state e file
No, I would not recommend this to a friend.
Response from HRBlockBy Joy, Social Media Department, March 23, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Faith and faithful
from Colorado
Verified Purchase:Yes
Have used H and R Block for years. Always feel supported and protected.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: DonS3
from suburban Philadelphia ...II!
Verified Purchase:Yes
I've been using the H&R Block Premier tax package for the past three years. I find it straightforward to use and well-organized to lead me through all the steps required to complete and submit my tax returns, without requiring me to do significant extra work. It’s not glamorous, but it does its job well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from arizona
Verified Purchase:Yes
only request, allow user to enlarge print & view. woulld be a big help for us older taxpayers.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: bill 2025
from Lafayette, Indiana
Verified Purchase:Yes
using the search function, could not find the worksheets that show the capital losses carried forward for next year nor the new IRA basis for next year.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jg34
from Lansing MI
Verified Purchase:Yes
My daughter purchased this tax program to do taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from virginia
Verified Purchase:Yes
have been using for several years now. like the interview, but could use some attention to the 1099r section it is very confusing on how to document an IRA roll over to a ROTH. when the error checking found and error, it turned out that the value rolled over was in the wrong box on the form. i had to pull up the form and read through the form to figure out what box the value should be posted. Your error check, knew what the error was, but your interview ended up putting the value in the wrong box on the form.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Have used H&R Block Deluxe for at least 11 years. No need to change now.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock