Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,253 Reviews)
Rating breakdown 149,253 reviews
5 Stars
97,757
4 Stars
28,052
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Marty52
from Ocean View, DE
Verified Purchase:Yes
On the whole I am pleased with the package. The software works well and imports of data work smoothly. I did try importing a W2 from a scan but it did not work. That is a minor inconvenience and given it was an unusual one not completely unexpected. My only disappointment is the charge for filing state returns. I expect to pay for the second state return but now being charged for the filing on top of it made it easier to simply mail it in. Particularly as we do owe the state some additional dollars.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ashburn, VA
Verified Purchase:Yes
Great software for the price. It is not as intuitive as Turbo Tax, but once you learn it does the job.
Pros: Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: K3EYJ
Verified Purchase:Yes
I had difficulty the installation process, I remember having similar problems with the installation and download process last year.
When nearing the end I could not save it to my desktop and twice I lost everything ad had to start
all over again.
I think I'll try Turbo Tax next year.
When nearing the end I could not save it to my desktop and twice I lost everything ad had to start
all over again.
I think I'll try Turbo Tax next year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SFH21
Verified Purchase:Yes
The app works okay, but the price on your website is way too high. I have been a customer for over 10 years and never got any type of notification that the app was available. Before, the earlier it was purchased, the cheaper it was.
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
It's so easy to use, just plug in the data and submit.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pea Ridge, Arkansas
Verified Purchase:Yes
The software changed in its treatmemt of an issue that recurs each year on our taxes.
The software made an error, which I contacted Block about, I do not think there was a resolution, but I no longer required that particular form so it did not affect me.
The software made an error, which I contacted Block about, I do not think there was a resolution, but I no longer required that particular form so it did not affect me.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Broward County, FL
Verified Purchase:Yes
Works good. Easy to use. Instructions are fairly clear. Took me about an hour to go through the whole process, though I did go back and check everything, which added to the time. My taxes are quite simple, so there were few problems or questions. I don't know how it would work with a complicated tax situation. The IRS accepted my E File in only a couple of hours.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Corve
from 37066
Verified Purchase:Yes
I have used software for many years, great product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock