Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,253 Reviews)
Rating breakdown 149,253 reviews
5 Stars
97,757
4 Stars
28,052
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: gmp07
from Albuquerque NM
Verified Purchase:Yes
I have been using this software for several years. Very pleased.
Only problem I have had is with the Form 5695. Questions regarding auditor are not clear.
Only problem I have had is with the Form 5695. Questions regarding auditor are not clear.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: nonameatallforever
from CA
Verified Purchase:Yes
I used H&R Block for many years. My taxes very simple. No issue before. This year I have one mortgage and two 1098 forms from different lenders(my loan has been transferred). Program does not allow me to use this 1098-s and keep correct loan average amount (it was duplicated and cross critical number( $750K). Call twice for support-useless.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to import documents
Value
3
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas NV
Verified Purchase:Yes
The software was very glitchy this year. Difficult to go back to a topic and edit/update.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Torris
Verified Purchase:Yes
So easy to use. Appreciate the audit feature. Everything prints out perfectly
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Mwdp
from Graham, WA
Verified Purchase:Yes
I don't know what you did, but this year's program was so easy to use. You cut my time in half from last year's filing. Great job.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The reason for low score is that they don't do K1 or K2s well and if you try to e-file with your 6 digit IRS PIN, the app want recognize it, as they only use 5 digits. Its been this way for years, so fix it!
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie, Social Media Department, March 24, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: termite101
from Central Florida
Verified Purchase:Yes
I used turbot ax for many years and got H&R Block this year because I felt Turbo Tax to be over priced. Some of the questions didn't seem very clear but overall I was satisfied. It imported my last years return from Turbo tax very easily.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nj
Verified Purchase:Yes
I’ve used this software for many years and its ready to use and never got audited.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock