Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
Two problems with fed info transferring to Alabama return. And no way to contact you to explain the situation. I would think you would appreciate knowing you had mistakes in your software. And I’m sure that most Alabama residents would not be aware that they were paying extra taxes.
Cons: Doesn't maximize refund
Value
2
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: dond66
from Bradenton, FL
Verified Purchase:Yes
Glad that I Purchased this product. Feel assured that my taxes have been calculated and submitted properly.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Herbta
from AL
Verified Purchase:Yes
I still get upset entering the same thing every year when it's suppose to transfer everything from last year. I also get upset at why there's questions on the state form asking about something entered on the federal form. It should all transfer over.
Pros: Fast
Cons: Hard to prepare
Value
4
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
no loyalty benefits for ten years using this program.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: McgP
from New Jersey
Verified Purchase:Yes
Everything worked fine. Both federal and state taxes submitted and accepted with no problem.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I have been using this product for years and am very happy with the process.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lauren 89
Verified Purchase:Yes
I have been using H&R Block software for more than a decade. It is user friendly and very helpful. Thank you!
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY
Verified Purchase:Yes
I've been using this tax software for several years now, it's easy to follow all the question pages and fill in the new numbers for the current tax year. Having this software import last years pertinent data into the current return saves a lot of time and aids with accuracy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock