I have used this product for several years and find it very user-friendly. My kids now use it as well because it is so easy to follow the directions and enter the data. Improvements each year make it better and better. I just wish you did not charge for state submissions. I wish that could be included in the price.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Some information and explanations could be more out front and easier to find. Most of your customers only see your product once a year so it’s hard to remember issues from year to year. Your prechecked box for Federal e-filing caused me to pay for it instead of using the free option. Not happy
Response from HRBlockBy Brittany, Social Media Team, March 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I always find your program to be reliable and easy to use. I return to you each year.
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
This was the first time in 10 years that I have not been completely satisfied with H&R Block. I have two accounts managed by Fidelity that generate over 1000 1099-B transactions. I imported the transactions from Fidelity, but it is extremely time consuming to H&R Block software to review these items. It would be much better if a report or spreadsheet could be exported for verification.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!