Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Does the job well. Should be integrated with a government provided txf at least. Other countries are much smarter about this.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: Bill 34
from South Carolina
Verified Purchase:Yes
Been using for a few years. It’s easy, downloads work great and previous year return transfer is good.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 25, 2025
Posted by: Tom dick and harry
I have used H & R Block tax software for several years and have found it user friendly with prompt along the way.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Brittany, Social Media Department, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have used this software for several years and I have always been happy with it. The ease of the interview just cycles me through the process. My return is not complexed but I do have several considerations that have to be included. H&R Block's software never lets me down.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
Works as advertised. Some screens ask for information that it doesn't explain well. I had to rely on some IRS publications this year more than any time in the past using this program.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
We have used this product for years. It carries information forward from prior returns automatically. It enables imports of voluminous data from financial institutions. It asks appropriate questions and makes efficient use of information. It did require us to verify every line item, however. Also, I wish it had allowed us to efile our PA return this year. It did not, and so we had to print and mail 49 pages. This was the first year that has happened. Don't know if it was a change in the software or the PA requirements. Also, sometimes it makes us examine "the whole form" instead of just depositing the information properly.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Richmond, VA
Verified Purchase:Yes
H&R Block software works well, though is sorely overdue for a modernization. Hasn't really changed in, like, 20 (?) years. This DOESN'T mean to dumb it down, or to design the UI/UX for a phone!!! Also, sometimes in state taxes, relatively common functions/worksheets are left to us to do manually. For what we're spending, this is really frustrating. Finally, please stop printing SSNs at the top of every page of worksheets!!!
Pros: Easy to prepare
Value
3
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Clyde99
Verified Purchase:Yes
Have been using this product for a number of years and the process for entering data correctly is very straight forward. When e-filing, the instructions are not clear. In my case i needed to pay the amount owed from my checking account. The payment worked fine but I wasn't sure if I needed to save my file again or not.
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock