Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Florida
Verified Purchase:Yes
While printing out my income tax on the 2024 software, It kept cutting off the letters and words on the sheet. I guess it had a glitch in it.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: Kayelynn
from Florida
Verified Purchase:Yes
Best software last year is even better this year! Took me 20 minutes for a fairly complicated return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: hornsfan
Verified Purchase:Yes
I have used the HRBlock download tax software for more than 10 years and it has worked great for me. The system responds quickly to starting the software for a new return or updates to a return in work. The system also quickly installs software updates when they are required.
My negative comment about the block tax software involves how to contact block if a error is suspected in their tax software. I found what appear to be an error in the 2024 software but there was no way to report the issue to block.
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Software version seems better than on line version
on March 26, 2025
Posted by: Meredets
from CO
Verified Purchase:Yes
Software version seems better than on line version- found other savings. The on line version easily imported W2 & 1099R but everything else had to be manually entered in software.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from EG, NJ
Verified Purchase:Yes
Why isn’t it still advisable for older Mac operating systems?
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: k1956
from Cincinnato, Oh
Verified Purchase:Yes
Overall, very easy to use. Procedures to calculate penalties are difficult to use
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: J Wensich
Verified Purchase:Yes
I have been using this program for many years. I even took a basic training course 30 yrs. ago.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mom2biz
from Cleveland, Ohio
Verified Purchase:Yes
The software was not intuitive and almost had us paying thousands more in taxes than we actually owed. Luckily, I knew better and was able to fix the issue. I had trouble finding where to enter some of our documents and spent a lot of time reviewing my return to ensure that it was correct.
I will be returning to TurboTax next year.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock