Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: LoveIt9
from Milwaukee, Wi
Verified Purchase:Yes
I have been used the H&R Block Deluxe software more than 10 years. Always very happy with it, and it made tax filling much easier.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NavAir
from E/City, NC
Verified Purchase:Yes
The APP is a little hard to navigate, but I did.For example, if you are in a catagory and need to go back to a previous entry, when you then return to this catagory you are at the beginning of this catagory, instead of where you were.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
I have used HR Block for the past several years and I like the ease and completness of the forms.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Alex73
from NJ
Verified Purchase:Yes
Mistake on last year AGI value on this year application. Software should import automatically last year value but it was incorrect.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CT
Verified Purchase:Yes
worked fpr me - a few challenges, but they were resolvable
I would recommend this to a friend!
Value
5
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Davenport, Iowa
Verified Purchase:Yes
Got strange results importing from Schwab and Fidelity. Imported twice, I figured it out. The 2210 form is a nightmare! This happened in 2022 and 2023 also. Dinged by the IRS for a penalty because of a wrong box checked. I estimate taxes. The quarterly income varies. IRS has strange definition of a quarterly. The program needs some work. Wasted many hours getting straightened out. Bad feeling about 2024. My wife said I should switch.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Customer Rating
2
Nickel and Dimes You to Death--Insult to Injury!
on March 26, 2025
Posted by: Nickel N Dimed
from Kansas City
Verified Purchase:Yes
Nickel-and-diming from start to finish. Between the software, state versions, and e-filing, I paid more than my total refund. Absurdly expensive for something that simply helps meet a legal obligation for working people.
Also, it suggested I run my state return two ways to compare—but didn’t save the first attempt or provide a side-by-side comparison. When I redid the first, it wiped the second. Frustrating and poorly designed.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Taxes are still a massive headache, but this helps
on March 26, 2025
Posted by: generic
from NC
Verified Purchase:Yes
I don't think it's possible to make filing taxes easy, but this software takes most of the confusion out of it - not all, but most. The cost of the download should include filing the state return as well as the federal, though. Why include the preparation software if you're still going to charge extra to file the prepared return?
I would recommend this to a friend!
Value
4
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock