Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: KS25
from Lake Havasu City, AZ
Verified Purchase:Yes
Been using H&R Block Deluxe for years. It is my go-to tax software. Easy to use and very accurate!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TeddyKaye
from 46815
Verified Purchase:Yes
My first time inputting an RMD. My RMD was straight forward input, nothing tricky. I had to redo my inputs several times due to confusing interface. Questions put me into a circle of inputs to get out of penalty phase. I knew for certain I could not have a penalty. I hope IRS doesn't come after my filing.
Value
3
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: AJon
Verified Purchase:Yes
Good product. Works well. Several of our income providers were not hooked into whatever import system H&R Block uses, so manual importation was needed.
There are some confusing parts of taxes that the software could explain better. For example, our HSA contributions are deductions, which makes sense, but it would be nice to label the "duduction" as "the amount contributed to your HSA" or something.
There are some confusing parts of taxes that the software could explain better. For example, our HSA contributions are deductions, which makes sense, but it would be nice to label the "duduction" as "the amount contributed to your HSA" or something.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Jay Peterman
from Alabama
Verified Purchase:Yes
Have been using it for years. Some confusing bits not normally there but probably a reflection of the current IRS code more than anything.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The use of the SAFEHARBOR METHOD for causality losses did not seen to be working correctly in that i continue to get messages that i was not doing it right, when i changed to the other option, my information when through the software correctly. NOT HAPPY ABOUT THAT.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jimbo72
Verified Purchase:Yes
I've been using H&R Block software for years and years. I can trust it. Note: the Federal updates keep coming right up through mid-end of March, Don't know how this impacts "early" filers.
Response from HRBlockBy Sean, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Santa Cruz, CA.
Verified Purchase:Yes
I’ve used this software for nine years, and it is easy to prepare my return. My wife and I are retired now, and our return is simple. It takes maybe twenty minutes to finish. I have never encountered a problem.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Good Product
on March 26, 2025
Posted by: Bob6601
from Arlington, TX
I have used HR Block tax software for over 10 years and never had a problem. I am no tax expert (who is?) but it steps me through the input and makes it easy. I suggest you give it a try.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock