Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Very User Friendly!
on March 26, 2025
Posted by: bea24
from Luther, Michigan
I think this is the fifth or sixth year I have used this product. I'm so happy with how it walks you through each step. You can easily go back if you missed something. And you can always search if there is something you can not find. Then before you submit you click on review and the program lets you know know if something looks wrong.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Downloadable software needs a little more work...
on March 26, 2025
Posted by: rr677
from Denver, CO
Verified Purchase:Yes
Kind of a clunky user-interface overall, and seemed to have a lot of bugs this year with simple software-update mechanisms and such. Would sy there was an update, then after updating, would say that update is there again and needs to be installed. Help text online did not resolve the problem. My Deluxe software, which included the state software, would not let me get the state software without paying, so I had to call the help line. They helped out very well, but this should not have been a problem in the first place. Otherwise, the software did my taxes acceptably well, I guess. One never really knows if it got everything right or not.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Kira, Social Media Team, March 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Download of financial information made it really e
on March 26, 2025
Posted by: Anonymous
from Kentucky
Verified Purchase:Yes
Love H and R block software. The download feature really helped.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: hipkts2026
from South Dakota
Verified Purchase:Yes
Use this software each year. This year, I neglected to wait just a little longer and that cost me as I paid more for the software. Will remember next year, I hope.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use.
on March 26, 2025
Posted by: beanieone
from Culpeper, VA
The instructions were straight-forward and easy to follow. I have used this program for many years without difficulties.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kacey2
from Chicago, Il
Verified Purchase:Yes
Should be able to print out a final copy of return without instructions and voucher.
Page 1 of return printed on the reverse side of the instruction sheet. Never did that before.
Sequencing of excess RMD hard to follow. Should be, what is the amount of calculated RMD. Next line what did you withdraw. Currently the withdrawal amount in on the next page, following confusing questions about correction period.
Page 1 of return printed on the reverse side of the instruction sheet. Never did that before.
Sequencing of excess RMD hard to follow. Should be, what is the amount of calculated RMD. Next line what did you withdraw. Currently the withdrawal amount in on the next page, following confusing questions about correction period.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Solid federal software, wish the state was better.
on March 26, 2025
Posted by: Anonymous
from Canton, MS
Verified Purchase:Yes
I've been using this software for years. I like that it mines data from the previous return. I like the "Learn More" function all along the way, and the fact that you can actually text with a tax expert. And i like that you can import the 1099's from the financial institute.
I would like the software to be more savvy about the state return. All it really does for the state is fill in the blanks.
I would like the software to be more savvy about the state return. All it really does for the state is fill in the blanks.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Evstar007
from Los Angeles
Verified Purchase:Yes
Clear and easy to follow and help problem solving issues with the return.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock