Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: GJRdrummer
from Silver Spring, MD
Verified Purchase:Yes
We have been buying the same product for years and generally have been satisfied. Although we were able to finish and file our returns, it took much longer than it should have because of two issues. First, there was a glitch in the section to report % of dividends from U.S. Treasury obligations. If the checkbox is NOT CHECKED but there is accidentally an amount in the % box on the next screen, it will still calculate a figure. The second issue had to do with entering an market discount adjustment in the interest income section. A message popped up that indicated we needed to report the interest but not how. The AI help file was useless. There were no instructions and not a logical pathway to guide us on how make the entry. It was only after a lot of hit and miss attempts did we figure it out. We literally wasted about 4 hours tracking down these issues. Bottom line, the software has been good for us over the years but this year, we were a little let down.
Pros: Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Steeleman23
from Minnesota
Verified Purchase:Yes
2025 was a nightmare with your software. I like to download and get my taxes prepared early. I downloaded when it was first released and it wouldn't install on my computer. I tried 4 times over subsequent months and every time it failed. April rolled around and I gave it one last shot and it finally worked. Ridiculous it came down to the deadline for you to patch your software.
Cons: Time consuming
Value
2
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Frank1955
from Lake Forest, IL
Verified Purchase:Yes
Great product. Still needs some fine tuning. Some indoors not carry over to forms.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: zt45
from california
Verified Purchase:Yes
The software doesn't let me efile state return because I made over 1000 stock/option trades. Not happy with that.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: EGM2
Verified Purchase:Yes
A real time saver, a must have for complex returns.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Retired CO
from Co
Verified Purchase:Yes
I’ve used HR for federal and state for years without issues but this year didn’t go so smooth.
This year I didn’t have as many deductions so ended up using the standard deduction which seemed to mess up what was imported from last year when I did itemize. I had to manually go in and remove stuff. Also in the state return I couldn’t electronically file because of a limit on charitable contributions that can be counted in State when not filing Federal with itemized deductions
This year I didn’t have as many deductions so ended up using the standard deduction which seemed to mess up what was imported from last year when I did itemize. I had to manually go in and remove stuff. Also in the state return I couldn’t electronically file because of a limit on charitable contributions that can be counted in State when not filing Federal with itemized deductions
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
Value
3
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1
Something is wrong this year as not being accepted
on May 9, 2026
Posted by: Bfc001
from Portage Michigan
Verified Purchase:Yes
The federal government will still not accept my return did everything according to plan and double checked it gonna have to print it out and mail it in
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Horsesheet
Verified Purchase:Yes
M. Weinberg is an excellent preparer in all respects!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock