Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,283 Reviews)
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,671 out of
61,811)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: TheHackman
Verified Purchase:Yes
I've been using H&R software for about 20 years. Every recent year, I seem to have had some difficulty. This year, it seemed that I wasn't being credited with the new OT pay deduction I was entitled to. I finally got that taken care of. I tried to use the built-in AI bot for some difficulty I had. It didn't work very well. It gave very vanilla and boilerplate answers. Then, when I submitted my e-file the first time, the IRS rejected for authentication and security reasons. Not H&R's fault, but they zap my account EVERY time I have to resubmit. A better company would not charge until the IRS accepts the return. A couple of years ago, I was caught up in the debacle of their servers being overloaded, so I almost didn't file my taxes on time. Of course, they also charged me EVERY time it failed. Next year, I'll be looking for a new solution.
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
The software is well refined, questions and information are clear. Completing my taxes both Federal and Oregon state goes quickly.
I wish the software would state the federal tax brackets and specifically your tax bracket.
I wish the software would state the federal tax brackets and specifically your tax bracket.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Old Rascol
Verified Purchase:Yes
Easy to use, accurate, enough free filings to do the whole family.
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have been using H&R Block Software for a number of years and have found it to be very efficient and user-friendly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
Easy to use. It will walk you through the process step by step.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I’ve been using this program for years now and find it very intuitive to use. I will definitely continue to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: lksjdfhfg
Verified Purchase:Yes
Very pleased - consistently accurate - helpful - understandable (my 9th year)
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Linda Porterfield
Verified Purchase:Yes
I have been using this software since the time when you could only get it from a tax consultant. This will probably be my last. This was the worst ever. There were errors in the math and glitches in the software. Numbers showed up in categories where I didnt put them. Certain deductions were listed twice which made it unclear where to enter the information. Especially for people who have 1099s
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock