Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Fort Worth,, TX
Verified Purchase:Yes
I purchased the 2024 Deluxe version & it worked as expected.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: taxlady25
from Florida
Verified Purchase:Yes
I have used this software for seven years and it is the best tool for filing my taxes. I am not intimidated by the tax laws because your screens are user friendly. Schedules and worksheets are available for viewing throughout the process. Excellent product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
In places it would be helpful to reinforce definitions (Dependent, someone who relies on you for more than 50% of their daily living expenses). Exemptions to you are a lot easier to fathom than the average Joe.
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: RobbieJoe
from NY
Verified Purchase:Yes
Getting too expensive. Your discounts or specials are useless.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
1
Response from HRBlockBy Kira, Social Media Team, March 27, 2025
Thank you for your feedback! Your voice is heard, and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St Louis MO
Verified Purchase:Yes
I have used this software for years. Only have a small problem with the state
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Dano57
from South Carolina
Verified Purchase:Yes
I had a complex year with inheritance, short sales, gift to family, Roth conversion and first RMD from inherited IRA. Took me a while to sort through my mistakes in how i'd answered the interview questions. Did you know you can delete a 1099 and then import again (and open IRS instructions) while answering the questions with so many special terms. some are well defined in IRS instructions.
Pros: Easy to import documents
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: JK80
Verified Purchase:Yes
It's awful that they make it seem like the State is included in the cost! But, when you get to the end of the Federal and State, they ask you if you want them to submit the State and pay more! That's ridiculous! I could have done it with the my state for free, but I already did all the work. That's how they rip you off more!
Response from HRBlockBy Kira, Social Media Team, March 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PA
Verified Purchase:Yes
I am the person who uses your program. I am also a woman who files our taxes. My name is Diane. Why can’t you use both of our names instead of just my husband’s name? Maybe you can ask in your program who is using your product. It is very insulting.
Pros: Easy to import documents
Value
3
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock