Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,253 Reviews)
Rating breakdown 149,253 reviews
5 Stars
97,757
4 Stars
28,052
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: jojoj
from Erie, CO
Verified Purchase:Yes
First time using it. It is not as easy or as clear as Turbo Tax. So I wasn't very comfortable when I was done.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 27, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Gizmo96
from Kalamazoo, MI
Verified Purchase:Yes
Been a regular customer for years. The software works and is easy to understand.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Badger224
from Wisconsin
Verified Purchase:Yes
I always find the program a little lacking when it comes to investment income from mutual funds as well as dealing with the state software.
Pros: Easy to import documents
Value
3
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
Good but didn’t carry forward Cap Gain Losses
on March 27, 2025
Posted by: Mitchell K
from MA
Overall the product is good and I used it now for approx 5 yrs. The federal return automatically carried forward short and long term losses but the state (MA) did not. I could have easily missed this if I hadn’t compared my return to last year’s. They guarantee “maximum return” and I needed to pay extra for the state. So this feature should be fixed. Would have rated the software 4 stars if not for this issue.
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Clbacher
Verified Purchase:Yes
I have been using this software for over 10 years. I really like the continuity every year.
Response from HRBlockBy Kira, Social Media Team, March 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Naptown Dave
from Annapolis,MD
Verified Purchase:Yes
First time doing my taxes on my own and thought the software was awesome. Walked you right through the whole process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Easy to use and guides you through all required steps.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JAN100
from Michigan
Verified Purchase:Yes
MI-1040 questions do not logically follow for a refund. I believe that the Michigan Schedule 1, question 24 G is not correctly filled out for at least some people like me. It doesn't make a difference in the tax due, but the question is answered incorrectly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock