Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Tucson Desert Dweller
from Tucson, AZ
Verified Purchase:Yes
We have been using your software for several years. Our experience has generally been positive, but sometimes find it difficult to navigate to where we would like to be. Explanations are generally clear, but sometimes confusing. I can't think of examples at this time though.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: PGHMAN
from Cary, NC
Verified Purchase:Yes
Have used H&R Premium for years. Very pleased with the ease of input and the availability to download my data!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TaxCut Friend
from Florida
Verified Purchase:Yes
I have used HRB TaxCut for years because it is reasonably priced, easy to use and gives me the best results.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 27, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Refunds Are Cool
Verified Purchase:Yes
I have used the software every year since I can remember.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas City, MO
Verified Purchase:Yes
I have used the tax package for many years and continue to be very pleased.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
(1) Some parts confusing. (2) Make a Linux version
on March 27, 2025
Posted by: Anonymous
from TX
Verified Purchase:Yes
First: Linux version needed, as Windows 11 requires new computer.
Secondly: overall good, BUT:
Some parts were confusing, for example the parts dealing with Required Minimum Distribution (RMD):
it asked for filling out the RMD amount early in the process, and then later asked for it again (saying it was mandatory if I had done it earlier), but did not make clear that the 2nd instance dealt with a RMD EXCESS DISTRIBUTION (which I did not have), so as a result I mistakenly entered the ORDINARY RMD again (making it double), which caused a tax to be due.
It was difficult to figure out how a wrong tax had been calculated by your program, and it took some time to find the way to go back to find and delete the wrong entry. There was no clear distinction between ORDINARY RMD and EXCESS RMD. There were no explanations or warnings or pointers on how to correct the problem.
Some parts were confusing, for example the parts dealing with Required Minimum Distribution (RMD):
it asked for filling out the RMD amount early in the process, and then later asked for it again (saying it was mandatory if I had done it earlier), but did not make clear that the 2nd instance dealt with a RMD EXCESS DISTRIBUTION (which I did not have), so as a result I mistakenly entered the ORDINARY RMD again (making it double), which caused a tax to be due.
It was difficult to figure out how a wrong tax had been calculated by your program, and it took some time to find the way to go back to find and delete the wrong entry. There was no clear distinction between ORDINARY RMD and EXCESS RMD. There were no explanations or warnings or pointers on how to correct the problem.
Furthermore, your program asked for information from a form showing the RMD details (similar to a 1099), but I did not receive any such form from the brokerage, only a letter showing the amount.
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Michael8088
from Virginia Beach, VA
Verified Purchase:Yes
I have used H&R Block software for a number of years and am pleased with the product affordability, ease of use, thoroughness and dedicated support.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JamesD251
from Independence, OR
Verified Purchase:Yes
I have used H&R Block software for nearly a decade to prepare and file both federal and state taxes. It’s a pleasure to have some fields auto populated from year to year. While my taxes typically are straightforward, the need to request additional information does occur. It seems the software does not have a very exhaustive database of information to explain options, as I routinely query the IRS website to obtain the answers I need. I also am concerned to see updates to the software occurring well into March; this leads me to question whether it’s safe to file on any given date.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock