Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Virginia Jim S
from Central VA
Verified Purchase:Yes
I’ve used H&R Block Deluxe software for years and will continue in the future. It’s easy to use and a great value.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 203Gaga
from Connecticut
Verified Purchase:Yes
I bought this product back in December 2024. I updated to the most current version. I successfully submitted my federal taxes. My state taxes were incorrectly calculated due to Line 41 Social Security benefit adjustment. I needed to use another software to submit my state taxes. I am lucky I noticed the calculation error. I would have overpaid taxes to the state of Connecticut.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Nubie
from Los Angeles
Verified Purchase:Yes
Much easier then I thought. Next year it will be easier
Pros: Easy to prepare
Value
4
Response from HRBlockBy Kira, Social Media Team, March 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Annoyed11111
Verified Purchase:Yes
I think it sucks that your business model is to keep taxes complicated so you can sell a software to make it less complicated. Also, if I am paying to have my taxes filed with you, why do I have to pay an additional fee for you to file my state taxes? If your whole product is filing taxes, you should file all my taxes.
Response from HRBlockBy Sean, Social Media Team, March 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Vally77
Verified Purchase:Yes
I just did my taxes with this. Very easy. My son and I did it together. I use to do for free on AARP at a library. But I feel this was much better. I also like it will remember me for next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sandy 2025 taxes
from FL
Verified Purchase:Yes
I significant losses due to hurricane damage this year. I was very easy to fill out the information for IRS Form 4684 in the software.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Tra, Social Media Department, March 27, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Trailbabe01
from Toms River, NJ
Verified Purchase:Yes
This is the 2nd year using H&R Block. I have used it to do not only my own taxes, but also my daughter and granddaughter's taxes. I found it very easy to use. I like the fact that you can import info from investment firms (so much easier then trying to figure out what amount goes on which line). I also like that I'm able to print out my forms (I like to also have a hard copy). So far, no issues or complaints. It's a very easy program and cost effective.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 27, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
State eFile should be a included as well
on March 27, 2025
Posted by: ZZZp
It seems to me one State eFile should be included in the tax software package
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock