Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: HHaroldG
from Florida
Verified Purchase:Yes
The program asks all the right questions. Been using it for years (since it was called tax cut) and have been satisfied with it every time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Glendale AZ
Verified Purchase:Yes
I really like using this software. It is very easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Too complex - Please provide a 1040-EZ version
on March 27, 2025
Posted by: SG1965
from Santa Barbara, CA
Verified Purchase:Yes
It seems to be a "one size fits all" program, with too many sections that don't apply to me, and forms/questions to things I don't quite know what they refer to. I found the process to be extremely laborious and very frustrating. It took me two and a half hours, and I have a pretty straightforward and simple situation: Social security income, pension income, 1099-INT/1099-DIV form, standard deduction, no itemized deductions. Please, can't you come up with an EZ version?
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JCANOZIE
from Poughkeepsie, New York
Verified Purchase:Yes
I always use this software, I like it because it is easy to use
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rosemount, MN
Verified Purchase:Yes
The program works great except it does not figure the Minnesota Property Tax refund correctly.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 27, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston Tx
Verified Purchase:Yes
Excellent program in my opinion. I like that they will represent you should you be audited. It's easy to follow and understand.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: IUFrenchman
from NW Indiana
Verified Purchase:Yes
Fairly easy to use
Dont like it costs more to file state
Dont like it costs more to file state
Pros: Easy to prepare, Fast
Value
3
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Dennis1019
from Pearland, TX
Verified Purchase:Yes
Program was easy to use, walking me through each step. Was able to file electronically and received my refund promptly.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock