Two much non-essential information is asked for. For example, the government doesn’t need my IRA account number so why are we storing it in this program for the tax form.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Not hard to use but some repetitiveness. Much easier to do than Turbo Tax or some others.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
This has worked well for me over the years. I was disappointed that they did not send me a card for their program until near the end of March. That forced me to look at other programs. Was this program better than the others, No, but I was used to using it in the past and was glad that it imported a lot of last years data.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Would like all continuing information (e.g., DL number) to carry over from prior year.
Pros: Easy to import documents
Cons: Time consuming
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
This years program had multiple bugs. I could not manually enter 1099 b data. Form entry was cut off short and would not allow entry. Also once you fixed final review info the program would not show your entry but instead kept repeating same warning.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.