Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Buffalo, NY
Verified Purchase:Yes
I have used this product for many years. The only confusing part was that this year we were filing a final tax return for a deceased person. The program kept printing out that it had to be mailed in. However it did allow us to efile and it was accepted by the IRS. Just a little confusing, and since it was a "deceased" tax return, I wasn't sure if it could be efiled or not.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: NCRetired
from Falls Church Virginia
Verified Purchase:Yes
Your software was good, however, you should tell people they need an IRS PIN on First Screen. I was completely confused when I kept getting error messages that IRS would not recogize the PIN because your software has another page for a PIN that says next to it "any number." Took me some research to know I had to got to IRS site and find the PIN.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Erniie
from Rockaway, NJ
Verified Purchase:Yes
I have been using HRB software for my taxes for years. It is always great, easy to use and its ability to remember last year is a time saver.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ny
Verified Purchase:Yes
I have been using this software for over 10 years and quite happy with it though I would now like to know what my income is but also specifically where it comes from example dividends from company A generated so much income and so much interest.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SE Texas
Verified Purchase:Yes
This was the 4th tax season that I've used HRB to prepare by tax return. It has always worked well. I have only 1 complaint, which has been consistent over the past 4 years. Anytime I find myself in an atypical situation like reporting foreign or REIT dividends, the program refers me to the IRS instructions for a particular form for the answer. I suppose I should give the software credit for the referral, but it would be better to have this information within the HRB platform environment.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Palm Beach, FL
Verified Purchase:Yes
It was easy, with a minor problem. Through MY error, (2) W-2 worksheets opened. When I filed, the return was rejected. it took about 10 minutes of going over information to finally detect the second work sheet. It would be helpful if a duplicate form was opened that a notice would be given.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: TTH54
Verified Purchase:Yes
I've used if for many years and it has always been accurate and prompts you everything you need to know.
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from LANSING MICHIGAN
Verified Purchase:Yes
After I finished doing my preliminary schedules, entering my numbers through the interview was really easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock