Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Seminole, FL
Verified Purchase:Yes
I have ueed this software for 15 years and trust it. I'll repeat it's use next year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
Federal worked fairly well (without last year's glitch), but state (NJ) was basically worthless.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: The Real TechVeteran
from N. Florida
Verified Purchase:Yes
The Deluxe version is getting better over the years, and my tax situation has got simpler after retiring.
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: madtomail
from Wisconsin
Verified Purchase:Yes
I have used H& R Block tax software for years, but this year (2024), I had to file two different state returns for income earned in a state I did not live in, plus my home state. The software kept doubling my income on the state forms because each state reported my wages differently and it added them together. I tried many ways to enter the information, but eventually I had to manually override the calculated income amount. When you override a calculation, you have to print and mail the taxes. I can't be the only one with this problem, so I hope they fix it by next year or I may try another software.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bob24444
from Ohio
Verified Purchase:Yes
Not user friendly , at all. My CPA neighbor had very little problem with it, but he said that TurboTax was much easier to use.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
From Skeptic to Fan
on March 28, 2025
Posted by: Myra347
from Spokane, WA
For more than 15 years, I relied on Turbo Tax, but when their product was no longer compatible with my OS, I switched, albeit with trepidation. I was pleasantly surprised at the ease with which HR Block’s Deluxe Tax package imported all my 2013 tax information from Turbo Tax and easily imported my interest, dividends, and capital gains from my investment accounts at various firms. Now, let’s see what the IRS thinks of my 1040 and accompanying forms, which were e-filed for free today. So far, I am thoroughly impressed with the HR Block software.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Dear Myra, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dublin, OH
Verified Purchase:Yes
I have been using this software for 5+ years now and I am happy with it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: shoe999
from Rome georgia
Verified Purchase:Yes
I have used H & R Block for several years with go results
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock