Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Kentucky
Verified Purchase:Yes
Worst tax software out there. Always have problems with install and importing files
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: chrisdaltx
from Garland,Tx
Verified Purchase:Yes
Generally easy to use with very little hiccups along the way.
Pros: Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jdm0101
from Mesa,Az.
Verified Purchase:Yes
Simple to purchase, simple to install, and simple to use ...taxes all done in 4 hours....
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Southern indiana.
Verified Purchase:Yes
It still is not an intuitive program. You still need to at times search for what you know you need to do.
Takes longer than it should to complete the interview. It doesn't always bring forward data as it should, then you have to hunting for the data needed. Then you lose your place in the program, and there no way to jump back to where need to enter the data.
Takes longer than it should to complete the interview. It doesn't always bring forward data as it should, then you have to hunting for the data needed. Then you lose your place in the program, and there no way to jump back to where need to enter the data.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Milwaukee
Verified Purchase:Yes
Unable to e-file mine or sons return due to error in program
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Bob, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Garbagesofttware
Verified Purchase:Yes
Software claims it supports Windows 10. It would not install on my Windows 10 and would not say why and did not provide any error codes. Windows system logs did not provide any more information. The software got corrupted after it was installed on Windows 11 requiring the state portion to be reinstalled. The software kept complaining it could not reinstall the state with no further information and the "get-state" menu option was grey-out. A complete remove and reinstall didn't help in fact, it thought it was already registered and complained "Could not find state program" or something of the like. I found the state install buried in an install folder but your software won't let it install outside of the main program. I had to find a 3rd Windows 11 PC to install it on. A lot of time wasted. All your program had to do is provide some error information so the problem could be fixed. Your software simply says, "Yeah I couldn't do that" without anything further - kind of like a big middle finger.
Pros: Fast
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 54sfRES
from San Francisco
Verified Purchase:Yes
This program helped me complete and file my Federal and state tax returns relatively quickly. It simplifies concepts and terms. It was up-to-date. It does all the calculations.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: sky53
from Pittsburgh PA
Verified Purchase:Yes
I've been using it for several years. Easy to use.
Pros: Maximizes refund, Fast
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock