Have been using this product for years and been extremely satisfied in the past. However this year (tax year 2024) I needed to delete a Schedule C that I had incorrectly added. The program would not let me delete the form. Finally wound up re-entering ALL the date and saving under a different name. Three hours wasted on a simple deletion. Otherwise a great program.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Works OK. I would like to see the actual form at anytime with the option of skipping the sections that do not apply. Also when I wanted to send my State return, Virginia was not available. I had to mail my return as well.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have used H&R Block in the past, always reliable and accurate.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I am happy with it and have purchased the software for many years. Bob
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I enjoy using H&R Block Deluxe software, due to the ease of preparing my Federal & State versions!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I have a very simple return, so it was easy to use. But, at the end the s/w posts a message: "you have a slightly elevated risk of audit due to one of the following things". It then goes on to list 6 bullet items, absolutely none of which had anything to do with me, and there are no links to click to get info or anything. Why do you post a message that is only "fear" inducing and has nothing to do with reality? I wasted about 3 hours trying to figure out if I'd made some mistake. I'll be using Turbo Tax next year. No one needs that kind of irritation.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have been using this software for ten + years. I feel it is simple to use, and effortless to carry previous year's data into the current year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!