Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Isom
from Indiana
Verified Purchase:Yes
Your program makes a complicated project much eaiser.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 30, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Ang87
Verified Purchase:Yes
Taxes this year were not complicated. This site was easy to use.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 30, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: rwfi
from GA
Verified Purchase:Yes
Overall, good. Not as user friendly as TurboTax but I left TurboTax this year because of their ridiculous rules that "all" information goes through and "into" their website. More examples of directions within the help drop downs would be beneficial. Took me a long time to understand how QCDs were handled but after third start-over I finally got itand it worked well. Had some confusion with having to scroll up and down to see where to click in order to progress because pages were not wholly displayed on my MacBook Pro.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: RenPe
Verified Purchase:Yes
Convenient to self-prepare taxes, but becomes more and more expensive each year. I find help topics ( help links) to be very limited and not providing enough information so in many cases the one needs to search other sources and study IRS brochures to figure out the answers. Also the State filing has become unreasonably expensive and makes me returning back to paper filing format.
Value
3
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Needs revision in the area regarding investments
on March 30, 2025
Posted by: Taxman4
from Mississippi
Verified Purchase:Yes
Overall the software was ok. But the part regarding required minimum distributions from an IRA were confusing. The terms used were not user friendly. And if you misunderstand the questions and answered them incorrectly, the program would apply a penalty.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Bradford Pear
Verified Purchase:Yes
Been using this program for 10 years or so. I like it. Main reason I buy it is because I had complicated taxes due to businesses I had and I can easily import prior year info which saves me time.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: rayasmom
from chicago
Verified Purchase:Yes
I've been using this tax software to do my taxes for as long as I can remember. Easy to use, very intuitive and I like the audit support. Hopefully I will never need it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 30, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Center Point, Iowa
Verified Purchase:Yes
The Iowa does not work right. Did two returns using Iowa software and it show them owing when they actually owed nothing. They got a letter from the state of Iowa saying dependents on another return does not owe any tax.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock