Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Bentriderken
from Cincinnati Ohio
Verified Purchase:Yes
Generally good and met my needs. My main criticism is that I still couldn't paste any information into it. That was particularly annoying when trying to enter strong passwords. Same problem as last year.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
3
It’s a program that needs some work - def not TTax
on March 30, 2025
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I really, really wanted to like this program, but it is a significant 2nd place to Turbo Tax. The interview questions and program flow is not as user friendly as the big brother. The absolute broken area that needs to be fixed s when you have dividend income that is exempt from state tax and the operator s required to enter a percentage of US treasury obligations. When you have a combined 1099R and this program says you MUST manually create a new 1099R form for every equity/position is false information and IMPOSSIBLE to do. HR Block gets an “F” in this area. They need to look at how their big brother does it, and copy them. Outside of this area, I’d rate the overall experience as “D+” … I won’t be using this program next year even though it’s cheaper than the alternative nor would I recommend it to friends or family. HR&B, you can do much better!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Never fails
on March 30, 2025
Posted by: Susan V
Again, for the umpteenth year, I have used H & R for my tax returns, and again, it never fails.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 8765432
from TX
Verified Purchase:Yes
Good interview and calculations, except for LTC longterm care issue. I ended up deleting the LTC portion of the form because of the issue, but since there was no LTC benefits received during the year, maybe that was okay.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Cucha
from Austin, TX
Verified Purchase:Yes
It was very easy to navigate. The main categories were excellent.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Erie, CO
Verified Purchase:Yes
I have been using H&R Block Deluxe software for several years ever since TurboTax raised their prices for their Deluxe version. It has been at least as good as TurboTax if not better. HIghly recommend!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Banning Ca
Verified Purchase:Yes
This has been an excellent product over the years and I highly recommend it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MW10954
from Florida
Verified Purchase:Yes
Like the software except student loan interest deduction got adjusted without any explanation of income phaseout. Had to figure out the reason myself.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock