Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from placerville, CA
Verified Purchase:Yes
Overall good software, been using it for several years, but could use some improvements. Had to research schedule K-1, that took some time. Took more time than I expected and don't remember the improvements that I would like to see. Good value for the money. Will use again next year.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: TSalt
from Virginia
Verified Purchase:Yes
Very easy to use. Just wish it could be finalized earlier than March.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: City Girl 4929
from Washington DC
Verified Purchase:Yes
I’ve used this software for years, including itemized deductions, and self employment and rental property income. It’s straightforward and easy. This year was the first tile I used e-file. I was surprised that during the review, e-file required more info for highlighted items even though I met stated criteria to leave blank, unlike paper filing.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RussF507
Verified Purchase:Yes
Have used this app before and like it but you could do a much better job of advising about the IP code rejection code FD-32-IND-181-01. For example, you say "If you are unable to find your IP PIN, go to learn more". I had to log into my IRS.GOV page to find my current code for the 2024 return, but it took me a while to figure this out.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: ChiChi the 2nd
Verified Purchase:Yes
I bought this product and am happy with it except for one thing, I don't think you should charge for state tax return. I have seen other programs that don't require a charge for state returns. Outside of that it was a simple program to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: sucky product
Verified Purchase:Yes
your product sucks - I will not use it again. I don't care how much Turbo Tax costs, I will go back to it no matter what.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Goleta CA
Verified Purchase:Yes
HR Block Deluxe did a pretty good job this year. Only problem was the CA State software and how the taxpayer is supposed to determine differences between Fed and Sate with respect to depreciation of business assets. Figuring that out was very time consuming and I still don't get about a carry over of depreciation because of a business loss. Also, there was a problem with reporting State Income Tax refund.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: No 1040 SR
Verified Purchase:Yes
Older people don’t want to file a 1040 SR because it doesn’t line up with their 50 year history of filing tax returns. The two page regular 1040 is only two pages and iall the numbers lineup with the historical 1040 for the last 40 or 50 years. Get a clue. people really don’t want the 1040 SR required for them to file just because of their age, that’s discrimination.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock