Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: SilverbackPMP
from Mesa Az
Verified Purchase:Yes
Excellent program easy to load and use. I was able to complete and submit quickly. The help section helped me identify forms sent to me and understand their purpose.
I was confident of my return and received my refunds quickly with direct deposit.
I was confident of my return and received my refunds quickly with direct deposit.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wallingford, CT
Verified Purchase:Yes
I find this product very easy to use, especially when my previous year's info is imported to the current.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: tomw1949
from Pewadukee, wi
Verified Purchase:Yes
Confusing at parts. Not sure when to input information. check at end does not allow me to edit forms to fix problem. data noot carried over by software.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: JP1969
from Boston, MA
Verified Purchase:Yes
I've always used H&R Block. Great value. I would love to see more forms incorporated into the software however. Form 709 gift tax form as an example.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Oside Guy
from Oceanside California
Verified Purchase:Yes
Been using H & R Block software for over 10 years. It is easy to use and guides me through the process without any problems.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Jack5
Verified Purchase:Yes
I always buy this product, but I was disappointed that it did not connect to Kracken Exchange to enter Crypto trades.
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Dario72
from IA
Verified Purchase:Yes
Very good program although it would be great if they had a version in Spanish.
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: CeeBre
from Phila suburbs
Verified Purchase:Yes
Overall I had a good experience. But it was distressing to get a message to update the federal form on March 27 just as I was about to submit my federal and state returns. I had just applied another update earlier in the month but why was there an update this late? I have used this app for at least the past ten years and have never encountered anything like this!
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock