Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,252 Reviews)
Rating breakdown 149,252 reviews
5 Stars
97,757
4 Stars
28,051
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,652 out of
61,789)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
state transmitta
on March 31, 2025
Posted by: Beverly Jean
from Chicago
You have changed me twice for the state transmittal.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York
Verified Purchase:Yes
The portion and phrasing of the questions regarding IRA RMD'S was poorly written and very confusing. I had to actually figure out what figures needed to be entered by seeing what the program did with the answers. I wasted a lot of time and effort trying to figure out what to do. Maybe Turbo Tax next year
Pros: Maximizes refund
Cons: Time consuming
Value
4
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Modastone
from St. Paul, MN
Verified Purchase:Yes
The Federal return was rejected due an error in a birth date entry that was not captured by the automatic scan for errors. This then caused a the rejection of the state return that resulted in the entry of my credit card causing a duplicate charge (both charges are still pending). Monitor of charges will be done and a follow up will be taken if both charges were processed.
Value
3
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Hampshire
Verified Purchase:Yes
Have used for years. Typically handles my needs in an easy to use interface with lots of online help for tougher forms/subjects.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Puzzled by its performance
on March 31, 2025
Posted by: HarryY
from Florida
I’m disappointed with 2024 Delux software. It downloaded from my brokerage firm easily and fast but end results didn’t match original. It also double or triple down loaded items. I experienced a bad and repeated exercise to make a final return. What happened since 2023 software performed much better?
Pros: Easy to import documents, Fast
Cons: Hard to prepare
Value
3
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: philtheprocrastinator
from Indiana
Verified Purchase:Yes
I've used H&R Block tax software for many years. While I hate thinking of submitting my returns, and often postpone until end of March, once I get started this software makes it very easy. It's especially helpful that it collects information from my prior year's submission.
Pros: Maximizes refund
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Naples, FL
Verified Purchase:Yes
This is my 10th year of using H & R Block for filing my income taxes, so you know I am very happy with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Albuquerque NM
Verified Purchase:Yes
Used this software a number of years and completely satisfied with it. Very easy to transfer my information from one year to another. Just insert the new numbers and the software does its job.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock