Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,250 Reviews)
Rating breakdown 149,250 reviews
5 Stars
97,757
4 Stars
28,049
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,650 out of
61,787)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Samib
from Toledo, Ohio
Verified Purchase:Yes
Great product.
Very resourceful, helpful, educational, easy to use and effective!
Would highly recommend this product for those individuals working and preparing their own tax returns!
Very resourceful, helpful, educational, easy to use and effective!
Would highly recommend this product for those individuals working and preparing their own tax returns!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: george2134
from North Carolina
Verified Purchase:Yes
I am a yearly subscriber and love the program features
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chief57
from Delaware
Verified Purchase:Yes
I felt that the software did a pretty good job of walking me through the tax filing process. However, when the marketing said that I get one free state, I naturally assumed that meant I'd prepare AND e-file for that state. The software did NOT include a state e-file, so now I'm pretty much going to duplicate all the state filing effort by using my state's online filing process. Mr. Block, nobody likes a sneak.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
This software is a wonderful tool for tax preparation and filing, but it suffers from a failure to keep up with critical tax law changes, specifically with regard to your state tax product.
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: BRavoCharlie
Verified Purchase:Yes
For years I have used this package without a lick of difficulty. Well worth the price.
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Fodgeman
from Old Forge Pennsylvania
Verified Purchase:Yes
I like your program. It’s easy to navigate. I’ve used it for years so I’m always able to import last year‘s information so it saves me time and this year I used it to do the state tax and that save me a lot of time too.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
state transmitta
on March 31, 2025
Posted by: Beverly Jean
from Chicago
You have changed me twice for the state transmittal.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York
Verified Purchase:Yes
The portion and phrasing of the questions regarding IRA RMD'S was poorly written and very confusing. I had to actually figure out what figures needed to be entered by seeing what the program did with the answers. I wasted a lot of time and effort trying to figure out what to do. Maybe Turbo Tax next year
Pros: Maximizes refund
Cons: Time consuming
Value
4
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock