Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,250 Reviews)
Rating breakdown 149,250 reviews
5 Stars
97,757
4 Stars
28,049
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,650 out of
61,787)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Aodeh
from Arizona
Verified Purchase:Yes
Did not have access to all the state forms needed. Had to print and file physically.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DudeBuddyGuyMan
from New Hampshire
Verified Purchase:Yes
I already sent feedback, but can answer this again. Overall good, but every year it asks to charge me to efile state only to come back and say it can’t. It also says I need to include extra statements but doesn’t include templates on what the extra stuff is I need to mail to the state. So good but not great.
Value
4
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Kit 101
from Steelton Pa
Verified Purchase:Yes
I have purchased this system now for 4 years. It has not disappointed me so far.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boston area
Verified Purchase:Yes
Been using this program tor many many years. Love the way info carries from year to year
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Boog38
from Woodbridge, NJ
Verified Purchase:Yes
This is the second time I used HR Block tax software in 2023 & 2024 filing seasons. Very happy in using it .
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Saber052
from Willis, MI
Verified Purchase:Yes
While the software is easy to use, working my way through the tax questions and information is hard. I keep getting lost as to what I need to do to and often use the help features. That is a great help.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PABill
from Eastern PA
Verified Purchase:Yes
We’ve used this package for 5+ years. It is simple, and walks us through everything- including QCDs ! We expect to continue purchasing it each year 👍
It is annoying to have to pay $ to file the PA state return. Now I’m retired with no earned income- ie no state income tax due, so we’ll just use the data to file the PA state return on paper.
It is annoying to have to pay $ to file the PA state return. Now I’m retired with no earned income- ie no state income tax due, so we’ll just use the data to file the PA state return on paper.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jared1973
from Michigan
Verified Purchase:Yes
Wouldn’t recognize previous agi or pin to submit electronically. Been using software for years this version seemed glitchy and lesser quality. Switching to turbo tax next year
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock