Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,250 Reviews)
Rating breakdown 149,250 reviews
5 Stars
97,757
4 Stars
28,049
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,650 out of
61,787)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: DrJr
Verified Purchase:Yes
Using H&R Block for 10 years now. I particularly like the easy downloads of financial data. One suggestion for improvement. On final review, stock transactions that have been downloaded all have a red triangle with and exclamation point "alert" attached. Each transaction must be reviewed individually to remove this alert. With hundreds of transactions, this could take many hours, and since these are all computer downloaded, I have no real knowledge of the accuracy. I would like to see a "box" that could be checked that acknowledges "These are the transactions reported to me by my financial institution and reported to the IRS" - and would then clear all the alerts associated with those transactions. If the financial institution computer report contains errors, I have no way of knowing - and spending hours "accepting" each transaction does not improve accuracy. I do not like submitting a return with so many alerts and do not have time to clear them all individually.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Btom
from Ill
Verified Purchase:Yes
Software is okay but their where’s my refund feature doesn’t work the best
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Mike730
Verified Purchase:Yes
Not happy with the program, several sections are confusing or not user friendly.
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Barb68135
from NE
Verified Purchase:Yes
Have used this program for several years. My only complaint is that I have to pay extra to e-file my state return., It should be included in the price I already paid for the program. I do love that fact that all my previous years information transfers to the new tax year I am preparing. By the way the wife is the person using the program, not Jerry
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MDBDEB
from Carolina
Verified Purchase:Yes
We have used it many years and like the data transfer function. We trust that the latest rules and laws are followed. Got our return back in less than a week.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FANB
from SALOME, AZ
Verified Purchase:Yes
This year the software was excellent. In comparison, last year, I was unable to electronically send my taxes, resulting in submitting hard copies. The price keeps rising, costing significantly more.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Monsoons
from Tucson, AZ
Verified Purchase:Yes
I like using the software. I wish it had the option to increase font size with word wrap. If I increase the font size on my own (CTRL +), I have to scroll left and right to read the information because the software screen is small.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Chiefs86
from Fenton Mo
Verified Purchase:Yes
Have tried on several different sites to get a question answered and not even the irs site got me what I was looking for. I’ve used your software for years
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock