Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,250 Reviews)
Rating breakdown 149,250 reviews
5 Stars
97,757
4 Stars
28,049
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,650 out of
61,787)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Hdt2024
from Orlando, Florida
Verified Purchase:Yes
Instructions are confused, not as clear as TurboTax
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta, GA
Verified Purchase:Yes
Bought online and used right away. For some reason (and this has happened in past years) when I try to save the Federal & state returns as pdf documents, the software freezes and won't complete the task. I tried multiple times and ensured I changed the printer to what was recommended. Finally had to print them off and then scan and save on my own. Frustrating.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 or hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: romare
from Oakland, CA
Verified Purchase:Yes
I have used your software for years, but I had problems with some of the items this year (e.g., "correction window") and I didn't feel I had anyone to talk to about it. Also, in general I wish I could go back to previous years and see the details of the entries I had made so I could think about those entries better this year.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: LuisBenito
from Texas
Verified Purchase:Yes
I've been downloading and using the H&R Block Federal Tax program to file my annual income tax return for several years. It has several features among which is the Final Accuracy Review that evaluates the accuracy of the return and if there are any problems that should be reviewed before e-filing the return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
I’ve been an H&R Block user for many years. I switched from another platform after they pulled a bait and switch. Easy to use and very complete. I get my taxes done in no time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I have used H&R Block tax software for several years now. It really helps to organize everything through the interview process. Having quick access to the full forms is helpful and aids in my understanding.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Ed1313
Verified Purchase:Yes
For the most part, I was very satisfied with the software. The one exception is how the software handled information regarding transactions related to an ETF I have. It did not identify these transactions as short term, long term, or something else. The research I did hopefully gave me the correct answer, but I expected more information from the software.
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Stevek812
from Chicago suburbs
Verified Purchase:Yes
State tax option did not work. It made me pay for it again. Just like last year. Thanks for last year’s refund.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock