I’ve been a customer for 5+ years and normally have no issues with the product. The last two years have been disappointing and I had State return problems last year and this year my return has not yet been processed due to security concerns with the IRS. I had better luck when I filed myself.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've been using H&R Block tax software for 19 years from back when both my wife & I worked, were paying down our mortgage, and had just started saving seriously. We're going to keep using it!!!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
I like the product but the prior year AGI was incorrect and that caused my return to be rejected by the IRS.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!